Hotel Shubham Grand
Privacy Policy
This notice explains what personal information Hotel Shubham Grand collects through this website, why we collect it, and what you can ask us to do with it. It covers this website only. If you book through a travel site, that company handles your data under its own policy.
Last updated 16 September 2026
What we collect
When you send an enquiry through any form on this site, we collect the details you type into it: your name, mobile number, and depending on the form, your email address, company name, dates of stay or event, guest numbers and any message you write. We do not ask for, and you should never send us, payment card details, identity document numbers or any health information through these forms.
Why we collect it
To respond to your enquiry, check availability, prepare a quotation, and contact you about the specific request you made. That is the only reason. We do not use enquiry details to build a marketing list, and we do not send promotional messages to people who have only sent an enquiry.
Who can see it
Your enquiry is stored on our hosting account and emailed to the department that handles it — reservations, events, sales, or the relevant dining outlet. It is seen by the hotel staff who need it to answer you. We do not sell personal information, and we do not share it with advertisers or data brokers.
How long we keep it
Enquiry records are kept while we are dealing with your request and for a reasonable period afterwards so we can answer questions about a booking or a quotation. If you ask us to delete your enquiry, we will, unless we are required to keep it for tax or legal reasons.
Analytics and cookies
This site uses a session cookie to keep your enquiry form secure while you fill it in. It expires when you close your browser. If website analytics are enabled, we use them to understand which pages people find useful — in aggregate, never to identify an individual visitor. We do not run advertising trackers on this site.
What you can ask for
You can ask us what information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. Write to the address below and we will respond. If you are not satisfied with how we have handled your information, you have the right to complain to the relevant data protection authority.
Booking engine and payments
Room bookings are completed on our booking provider's own secure pages, not on this website. We never see or store your card details. That provider handles your payment information under its own terms.
Changes to this notice
If we change how we handle personal information, we will update this page and change the date at the top.
Contact us about this
Hotel Shubham Grand,
G/7, Chandaka Industrial Estate, Patia,
Bhubaneswar, Odisha 751024, India